Shipping within New Zealand
Shipping Cost
Shipping is calculated at checkout and will vary depending on the address. Most non-rural items in New Zealand currently have a flat rate fee of $5.95. Oversize or overweight items such 200m spools of rope may be more. All NZ retail orders over $199 qualify for free shipping.
Shipping Method and Delivery Times
The majority of orders are sent via CourierPost. Depending on the weight and size of the shipment we may use an alternative courier. GST is applied to all orders shipping within New Zealand. All orders are shipped from Christchurch. Although we strive to ship all orders the same or next business day some custom manufactured or special order items may take additional time. We try to keep the website as up to date as possible with current stock status. Standard delivery times are shown below. Rural areas may take longer. Feel free to use the chat option during business hours to get a live up to date quote if your time frame is vital we can advise what we can do to make it happen. Overnight to North Island is possible depending on the item though so feel free to get in touch.
Non-Rural | 2 Days |
Rural | 2-3 Days |
Non-Rural | Overnight |
Rural | 2 Days |
All shipments are marked “signature required upon delivery”. To opt out, let us know at checkout in the delivery instructions box or follow the tracking link and specify you don’t want to sign for your package.
Shipping to Australia
We currently offer three services when shipping to Australia. Orders over $199 qualify for free shipping.
Service | Notes | Cost |
NZ Post Tracked Satchel | Only available for orders under $250 and/or 2kg | $14.95 |
NZ Post Courier | $19.95 | |
DHL Express | Calculated at Checkout | |
Free Shipping (Orders Over $199) | The service used will depend on the value and weight of the order. | – |
Due to supplier restrictions not all products may be able to ship to Australia.
International Shipping
Shipping Cost
Rates for international shipments are calculated based on the total weight of the order and will be calculated upon checkout. All rates are exclusive of GST.
Shipping Method and Delivery Times
All orders are sent via NZ Post. Once the shipment leaves NZ it is handed over to a local post service. GST is removed from all items once a shipping destination outside of NZ is selected. All orders are shipped from Christchurch. Estimated delivery times vary based on the selected service and destination. Rural areas may take longer. Estimated Shipping Times These times are just and estimate provided by NZ Post and may vary based on your delivery address and time of year. Times below do not include holidays and/or weekends.
South Pacific | 6-13 Business Days |
Asia | 6-13 Business Days |
Canada, USA, United Kingdom, and Europe | 6-13 Business Days |
Rest of the world | 6-13 Business Days |
South Pacific | 4-6 Business Days |
Asia | 4-6 Business Days |
Canada, USA, United Kingdom, and Europe | 4-6 Business Days |
Rest of the world | 5-6 Business Days |
South Pacific | 2-5 Business Days |
Asia | 2-5 Business Days |
Canada, USA, United Kingdom, and Europe | 2-5 Business Days |
Rest of the world | 2-5 Business Days |
Import Duties and Fees
Orders shipped outside of New Zealand are not charged NZ GST but they may be subject to import duties, local taxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees. We are unable to estimate customs fees. Check with your local customs office for more information. Please note we do not charge GST for Australia either.